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Partner with IFS
to derive more business value

Whether you are implementing or upgrading, need support with your day-to-day operational management, or looking to deepen the business value derived from your investment, IFS can help you navigate your journey.

Consulting Services

Access the IFS Portal

IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support.

Need help?

Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered.

Access the IFS Portal

IFS Portal is a secured network zone with systems and services accessed over the Internet. With an account you can, depending on your role, access IFS services for information, collaboration, development and support.

Login to IFS Portal

Need help?

Do you need an account to access the IFS Customer Portal? Or require an emergency license key? We've got you covered.

Get license key Register Non-disclosure agreement Forgot your password? Forgot your password?
Get license key Register Non-disclosure agreement Forgot your password? Forgot your password?
Login to IFS Portal

Guideline to change your password in IFS account

Instructions to change the password:

Your password with IFS domain will expire every 180 days. Please follow the instructions below to change your password. This process will also help you to reset the password if it got expired. You will not be able to login to IFS portal, citrix.ifs.com or LCS if password has been expired

  1. Go to ifs.com and locate the ‘Customer Portal’ page under the ‘Customer Experience” tab.
  2. In the Customer Portal, click on the ‘Forgot your password?’ icon.
  3. Enter your ‘IFS Username’ when prompted and submit.
  4. A verification e-mail will then be sent to the email address registered to your account with a link to change the password (check your junk mail folder if you can’t locate the email in your main inbox).

Note: The link will be valid for one hour. If you didn’t use the link within one hour to change the password, you have to follow the process again 

There can be two reason if you don’t see an e-mail in your inbox

  1. Mail maybe in your junk mail folder
  2. Your e-mail associated with your IFS account is invalid. If so, please login to www.community.ifs.com/login and ask for help to validate your e-mail

Your password needs to be at least 12 characters long and must contain a combination of uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9) and characters (! @,#, etc).

* Please note that once you have successfully changed your password, you cannot change it again for 24 hours.

For further help, please visit our Knowledge Base article.
You must be a community member to access this resource, so please log in or create an account if you are unable to view the article.

Maintenance Downtime for LCS

Planned Maintenance Downtime for the entire Life Cycle Support (LCS) Solution

Date: Saturday 25th September 2021

Time: 05:30 CEST to 06:30 CEST

Dear Customer,

IFS will be undertaking planned maintenance on LCS for important regular Security updates.

As such, the entire Life Cycle Support (LCS) Solution, including Customer Engagement Center (CEC) / Internet Support Center (ISC), Partner web and IFS Customer Portal will be unavailable during the period shown above. IPE will only be available in offline mode.

We have minimized any business impact by performing such change that requires downtime on a weekend and within the early hours of the morning when hopefully there is very little customer or partner activity, and providing adequate notice.

Please, refresh browser cache the first time you login to the LCS Internal web, Partner Web or Customer Engagement Center(CEC)/Internet Support Center (ISC) after it is available again.

Many thanks.

IFS Corporate Services - IT